Shipping Policy

We only provide Malaysia delivery services. You will be informed of the delivery charges once you have entered the delivery address. Kindly be informed that the delivery address is final and no changes are permitted. Please double-check your address before submitting your order.
For any order(s), kindly note that any changes of shipping address are not allowed as it will affect the shipping fee and return charges. Please double check your address before checking out.
Shipping charge would be advised on your final amount of purchase before you proceed with the full transaction.
Your order will be delivered via the most suitable carrier, dependent on size and weight.
Tracking No. is available for you to receive a shipping confirmation via e-mail and with a tracking link for your parcel, so you could follow its journey to your doorstep.
If you are not present when your package arrives, the carrier will leave a card informing you where it is. It might be left in a safe place or there will be details on how to pick up your order or rearrange your order delivery.
The shipping period for cities in Malaysia would take two (2) to five (5) business days, depending on the courier company.
Please be advised that on any public holiday dates, deliveries would not be made. In this instance, please expect your order to arrive in the next business day.
We work closely with our shipping partner to minimize the potential impact of delays on our domestic customers. However, while we aim to ensure that all orders are received when expected, delivery to a remote destination is not always guaranteed to arrive within the specified shipping timeframe.
In the event whereby we cannot deliver to certain postcodes, we suggest that you select a different shipping destination.
We ensure each purchase during the time it is in transit until it is delivered to you. Thus, we require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you are not the receiver of your purchase (for example a gift order) then the person who signs for the package confirms receipt and is accountable for the package.
Please note, that if no signature is collected upon the package arrival, you agree to our terms and conditions and, confirm that we can leave your package(s) outside the premises at the shipping address provided by you without obtaining a signature for proof of delivery. Please be aware, that if no signature is collected, you agree to our terms and conditions and take full responsibility for any loss or damage that may occur.
This policy is only applicable for purchases made in Pharmedicare Pharmacy online store. Item(s) purchased through Pharmedicare Pharmacy shall not be entitled to this policy.

Thank You.
Pharmedicare Sdn. Bhd.